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Phoenix Counseling Center

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609 North Washington Street,Shelby, North Carolina 28150
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Available 24/7 for immediate assistance

Contact Details

Full Address

609 North Washington Street
Shelby, North Carolina 28150

Phone Numbers

Hours

24/7 - Always Available

Location & Directions

Phoenix Counseling Center

609 North Washington Street, Shelby, NC 28150

About This Facility

Phoenix Counseling Center in Shelby, NC provides comprehensive residential detoxification and substance use treatment for adults and children with co-occurring mental health conditions. Specializing in trauma-informed care, the center serves diverse populations including veterans, LGBTQ individuals, and survivors of domestic violence and sexual abuse. Their evidence-based approach combines 12-step facilitation, cognitive behavioral therapy, motivational interviewing, and specialized programming for active duty military, pregnant women, and those with dual diagnoses.

Key Highlights

  • Accredited by CARF and state health/mental health departments with DEA certification
  • Specialized programs for veterans, military families, LGBTQ clients, and trauma survivors
  • Integrated treatment for co-occurring substance use disorders, mental illness, and pain management
  • Telemedicine options available for flexible, accessible care

Who This Facility Serves

Phoenix Counseling Center serves individuals struggling with substance use and mental health conditions who require residential treatment, particularly veterans, trauma survivors, pregnant women, and LGBTQ individuals seeking culturally competent, evidence-based care.

Insurance Accepted
Medicaid
Medicare
Private health insurance
State-financed health insurance plan other than Medicaid

This facility accepts various insurance plans. Contact them directly to verify coverage for your specific plan.

Services & Amenities
Type of CareDetoxification, Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service SettingsResidential detoxification, Residential/24-hour residential
Medications OfferedBuprenorphine used in Treatment, Naltrexone used in Treatment
Treatment Approaches
Evidence-based treatment methods used at this facility
12-step facilitation
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling
Treatments
Click on any treatment type to learn more about our specialized programs
Programs & Groups
Special Programs/Groups Offered
Active duty military
Adult men
Adult women
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced sexual abuse
Clients who have experienced trauma
Clients with HIV or AIDS
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Criminal justice (other than DUI/DWI)/Forensic clients
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Members of military families
Pregnant/postpartum women
Seniors or older adults
Veterans
Young adults
Payment & Insurance

Accepted Payment Methods

Cash or self-paymentFederal, or any government funding for substance use treatment programsMedicaidMedicarePrivate health insuranceSAMHSA funding/block grantsState-financed health insurance plan other than Medicaid
Licenses & Certifications
Commission on Accreditation of Rehabilitation Facilities (CARF)
Drug Enforcement Agency (DEA)
State Substance use treatment agency
State department of health
State mental health department
SAMHSA - Substance Abuse and Mental Health Services Administration
Who We Serve

Age Groups

Adults, Young Adults

Gender

Female, Male

Frequently Asked Questions

Based on available information, this facility accepts Medicaid, Medicare, Private health insurance, State-financed health insurance plan other than Medicaid. However, insurance coverage can vary by plan and individual circumstances. Please contact the facility directly to verify if your specific insurance plan is accepted and what services are covered.

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